Did you know that the average human attention span is currently at 8 seconds, which is shorter than that of a goldfish? As such, you will need to make sure that the users manage to quickly find what they are looking for when using your product. Or else, they might switch to one of your competitor’s offerings.
This is where user experience comes into the picture. Great user experience will offer an intuitive interface facilitating your users to easily navigate your website or app, which increases engagement and interaction.
As such, we have put together a list of the best user experience agencies in the market to help you create an awesome user experience and user interface for your digital products.
But first, let’s get a clear understanding of the basics – what is user experience and how it can help you create a better digital product?
- 0.1 What is User Experience? What Is The Job Of A User Experience Agency?
- 0.2 Things To Consider When Choosing A User Experience Agency
- 1 Top 15+ User Experience (UX) Agencies
- 2 Conclusion:
What is User Experience? What Is The Job Of A User Experience Agency?
User experience (UX) is the ergonomics of human-system interactions. The user experience designer helps create a layout or structure which helps users access the different features and functionalities of the system, as intuitively as possible.
As of 2020, the focus on UX and UI (User Interface) is really high, especially when considering digital products like mobile apps, SaaS, and even websites.
Now, larger businesses and companies hire a dedicated team of UI/UX designers to improve the user experience of their products. But what about companies with smaller budgets?
Well, you can always go with a user experience agency. These people are experts in the art and science of designing intuitive user experiences for your products.
Here is a look at some of the services you can expect from these user experience agencies:
- Conduct user research
- Create user personas
- Create an information architecture of the digital product
- Create the user flows and wireframes for your product
- Create prototypes
- Conduct user testings
All these builds towards coming up with the perfect layout and the interface to help users intuitively using digital products.
Things To Consider When Choosing A User Experience Agency
Creating the perfect user experience for your products is both a science and an art. It requires skill and access to great insight about user behaviour.
As such, you need to give extra attention to the expertise and experience of the user experience agency to make sure they do a good job on your digital product. Here is a list of criteria you can check out to make sure they are the right people for the job.
Examine Their Past Work and Not Just Their Huge Portfolio
Many user experience agencies will showcase that they have worked with hundreds of clients and will take you to their portfolio page filled with tons of projects.
However, in terms of UX design, the quantity isn’t nearly as impressive as the quality.
Don’t be impressed by the numbers. Instead, take a look into as many projects as you can, and try to see for yourself the quality of their work. This can be easily analyzed by seeing how intuitively you can browse/navigate the interface they have designed.
Do They Conduct User Research, Testing, Auditing, and Benchmarks?
Good UX design requires a thorough understanding of the user-base to make sure that the interface provides the most intuitive experience.
This can only be achieved by going back and forth with user research and user testing and auditing the results.
The design, no matter how aesthetically pleasing, must be practical and navigable. This can be easily analyzed by observing the user engagement levels and how quickly they are able to find what they were looking for.
How Frequently Will They Maintain Communications?
Communication is key to make sure the project comes out successfully. There should be regular back and forth between you and the agency showcasing how far along they are with the project and the different user experiences they have tried and tested.
This opens up room for feedback, which they can incorporate into the project. This can help quicker project turnarounds and a higher chance of project success.
How Much Will It Cost?
Price is one of the most important factors while thinking about outsourcing a job.
As such, you will want to look around the market in search of user experience agencies that can get the job done on a more affordable package.
And although this is necessary to keep the budget down, do make sure that the agency delivers a quality product and not a cheap one. Remember the saying, “I’m not rich enough to buy cheap things.”
So if you get an agency that can get the job done on a budget, then great! But don’t compromise on the quality in the process.
Top 15+ User Experience (UX) Agencies
Now that you have a basic understanding of the role of a user experience agency, let’s go over our list of the top 15+ user experience (UX) agencies on the market.
Here we have shortlisted only the best UX agencies with a proven track record of exceptional designs to improve your user interaction and conversions. So without further ado, let’s get started:
Company History: Clay is a relatively new UX design agency in the business which was founded around 2016, in San Francisco.
However, in the short period, the company has made a name for itself working with big names like Google, Facebook, Coinbase, Slack, Sony, SanDisk and many more.
The company specializes in creating intuitive digital products, easily navigable websites, and even enterprise-level solutions for better productivity.
Area of Focus: Product Strategy and UX Design
Contact Email: email@example.com
Physical Address: 300 Broadway, Suite 23, San Francisco, CA 94133
Momentum Design Lab
Company History: Momentum Design Lab came into the picture in 2002, and since then, it has grown into a large agency with offices in Silicon Valley, New York City, London, and Sydney.
Over the years, the agency has served clients belonging to various fields including financial services, healthcare, retail & consumer products, and even IT companies. The agency specializes in creating intuitive human-centric user experiences across various forms of digital products.
Their work process consists of taking a holistic look at the client’s enterprise and developing fine-tuned solutions to deliver a better user experience for their customers.
Area of Focus: Human-Centric UX and UI Design
Contact Email: firstname.lastname@example.org
Physical Address: 300 8th Ave, Ste 202, San Mateo, CA 94401 (+ 3 more)
Company History: Founded back in 2012, DePalma Studios have made a name for themselves by creating high-quality intuitive software solutions for enterprises.
At its core, they are a software development company involved with front-end development, mobile app development, and the likes.
However, what sets them apart is their user-first approach with a focus on design and user experience that helps make their solutions much more intuitive and human-friendly.
Area of Focus: Front-End Development with a focus on UX and UI.
Contact Email: email@example.com
Physical Address: 211 Union St. Nashville, TN 37201
Company History: Goji Labs popped up in Downtown Los Angeles in 2014 as a boutique software consultancy firm. Over the years, they have provided technical advisory services, including technical project management to startups, studios, non-profits, and so on.
The company is known for implementing intuitive design elements to create a human-friendly interface that is extremely user-friendly and engaging to browse and navigate.
Area of Focus: Software Development and Product Management
Physical Address: 800 Wilshire Blvd Ste 200, Los Angeles, CA, 90017
Company History: UX Studio is one of the most well-known user experience agencies in the business. They have experience working with some of the top players in the industry including Google, Netflix, HBO, and many more.
They are a team of UX experts with a professional goal-oriented mindset. The core of their work revolves around constant user testing and auditing the designs to ensure they come up with the most intuitive user-friendly UX designs.
UX Studio is the perfect long-term partner that can help you design awesome digital products which are going to be loved by the masses.
Area of Focus:
Contact Email: firstname.lastname@example.org
Physical Address: Mozsár utca 16, Budapest, 1066, HU
Company History: Skookum came into the picture around 2005, and since then have been helping companies and enterprises modernize their technology with better user experience. They can also help you provide innovation throughout the product life cycle.
The company team is made of designers, engineers, and strategists. All of them are invested in delivering fast innovative solutions but paired with a structured process for better execution.
Area of Focus: Technology R&D
Contact Page: https://skookum.com/contact
Physical Address: 756 W Peachtree St NW #4, Atlanta, GA 30308 (+ 2 more)
Company History: ClearSummit specializes in software development with a vast portfolio ranging from front-end mobile app development to web platform development. The company is also known for implementing user-focused UX/UI design to their software solutions.
Since its inception in 2014, the company has grown into a well-known brand. They will be by your side throughout the project cycle, making sure to deliver the highest quality products at the fastest time possible.
Area of Focus: Software Development and UX Design
Contact Page: https://clearsummit.com/connect/
Physical Address: 4505 Glencoe Ave, Marina del Rey, California 90292, US
Company History: EMERGE is a veteran in the business and has been helping companies improve their customer experience and operations agility since 1998.
They have a diverse team made up of experienced designers, engineers, and business strategists to help you come up with the best ideas and execute them with flawless design. The company has extensive experience working on mobile apps, web apps, and IoT apps.
EMERGE is known for its collaborative workflow that seamlessly includes you into the process to make sure the end results truly manage to reflect your brand and message.
Area of Focus: Digital Strategy, Application Development and UX Design
Contact Page: https://www.emergeinteractive.com/contact/
Physical Address: Portland, OR 97205, US
Company History: Since 2009, Fuzzy Math blends in disciplined research with powerful design to bring tangible results for your business.
The company has produced UX designs with a proven track record for improving user engagement levels, better attention retention, bringing in recurring businesses, and generating lower customer service complaints.
Their workflow puts extra focus on user-centric designs by leveraging extensive user research, expert analysis, prototyping, and collaborative co-design with stakeholders and other users.
Area of Focus: UX design and Information Architecture
Contact Email: email@example.com
Physical Address: 811 W Evergreen Ave. Suite 305, Chicago, IL 60642
Company History: ROSSUL is a well-known designing agency that has been in the business since 2003.
Over the years, the company has built a reputation surrounding rich UI and UX designs relating to mobile apps, web apps, and even enterprise-level software. Clutch has recently (2018) declared them as one of the top Canadian UX/UI design firms.
Their designs manage to pull off astounding aesthetics with an intuitive interface that engrosses and engages the users at the same time.
Area of Focus: UX and UI Design, Mobile App Development
Contact Page: https://www.rossul.com/contact-us/
Physical Address: 18 Wynford Dr, 607, Toronto, Ontario M3C, CA
Company History: Dreamten is a product design studio boasting a massive portfolio helping hundreds of clients since 2006.
They have a diverse client base starting from funded startups to large enterprises. The company has successfully helped their clients in creating awesome UX designs for their digital products.
Dreamten has also launched and monetized two of their own products which means they have a solid understanding and challenges involved with scaling a business.
The company uses this knowledge and experience to help you strategize, visualize, and systematize your own digital products to make them a success with your user base.
Area of Focus: Web Design, App Design, and UX Design.
Physical Address: 555 Fayetteville Street, 3rd Floor, Raleigh, NC 27601
Company History: WANDR is a relatively new company founded back in 2016 and is made up of a small but international team of experts. However, despite its size, the company has created a name for itself by designing great UX designs that produce tangible results.
The success of their work relies on maintaining excellent communication throughout the project. They also invest heavily in building your brand strategy to go along with the design.
All this is achieved using thorough qualitative research paired with quantitative analysis.
Area of Focus: UI/UX Design
Contact Email: firstname.lastname@example.org
Physical Address: 12655 W Jefferson Blvd, Los Angeles, Ca, US
Company History: OTAKOYI is an IT company that was founded in 2011, and since then, grew into prominence by delivering quality software development services paired with excellent UX designs.
The agency can help you create functional websites and mobile applications. However, they infuse a great deal of user research and testing to make sure that the interface or user experience is as intuitive as possible.
Over the years, the company has collaborated with over hundreds of companies creating a vast array of projects ranging from SaaS, API and eCommerce development, chatbots, and much more.
Area of Focus: Web Development, Mobile Development, and UX/UI Design.
Contact Email: HELLO@OTAKOYI.COM
Physical Address: 20 Zaliznychna St., Lviv, 79018
Company History: Magnani is by far one of the most experienced UX design agencies on the list, having been in the business since 1985. For over three decades, the company has been delivering exceptional designs and strategies to its user base of hundreds of clients.
They are an industry expert when it comes to human-centred design and creating business strategies that take into account the human psyche. Their team of highly talented imaginative designers help you create beautiful digital experiences to woo your audience.
Area of Focus: Strategic Planning, Research Innovation, and User Experience.
Contact Page: https://www.magnani.com/contactus
Physical Address: 200 S. Michigan Avenue, Suite 500, Chicago, Illinois 60604
Company History: Oomph came into web development back in 2007 and currently specialize in creating practical web solutions for its clients.
Besides helping you to create web solutions, the company is also known for its deep knowledge regarding user experience design and user accessibility, which makes their websites and web apps extremely intuitive and user friendly.
Area of Focus: Web Design and UI/UX Design.
Contact Page: https://www.oomphinc.com/contact/
Physical Address: 72 Clifford Street, Providence, RI 02903, US
Company History: 45/RPM is primarily a digital marketing agency at its core with services relating to brand strategy, branding, user and marketing research, brand position and so on.
However, as you know by now, the user experience plays a crucial role in whether or not the user buys into your brand, and more importantly, your products.
As such, the company does help you build an online presence by designing/redesigning your website and implementing well researched and audited UX and UI designs to captivate your users.
Area of Focus: Brand Strategy, Digital Marketing, and UX Design.
Contact Email: email@example.com
Physical Address: 7006 Carroll Ave. Suite 200, Takoma Park, MD 20912
So this was our list of the top 15+ user experience agencies on the market. We hope that you found this useful and that it helped you in finding the right company to help design the user experience for your digital product.
Just remember to double-check the mentioned criteria to make sure that the agency will be able to handle your project.
Now with that being said, if you have worked with any of the user experience agencies mentioned here on the list, then do write about your experiences in the comments below. Your insights are more than welcome and it will also help your fellow readers in better understanding the working process, and what to expect from these agencies.