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Salesforce Reviews: Pricing and Features

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(1 User Rating)

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Features & Functionality
Industry avg 6.83
Ease of use
Industry avg 6.83
Value for money
Industry avg 6.83
Customer Support
Industry avg 6.83
Best For:
  • Customer support
  • Ease of use

Manage by : Brian | Category : CRM Software ,  | The score for this software has increased over the past month.

Editors note – This review has been created by looking at 882 datapoints and the opinions of actual users of the software and the company representative. Salesforce as a FindrScore of 83 which is in the top quadrant in this segment. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know Salesforce is fair easy to grasp.
Salesforce is one of the leading CRM solutions in the world. It is a customer success platform where they focus on what the employees need to manage their customers. To get started, you need to create an account and get a plan. With Salesforce, you can sell faster and smarter with all the tools and features that the platform has to offer. They offer a combination of solutions and products that work in tandem to give excellent results.


  • Proper account and contact management
  • Lead management
  • Sales data
  • In-Line editing
  • Salesforce mobile app
  • Visual Workflow
  • Case management
  • Duplicate blocking
  • Einstein lead scoring
  • Roles and permissions
  • Campaign influence
  • Dashboards
  • Drag and drop interface


Salesforce offers excellent support. You can contact them through your dashboard, and they reply within a few hours. For more information regarding support, we recommend visiting their support page here: https://help.salesforce.com/mysuccesshub?id=solutionFinder
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Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform Salesforce is popular in these countries

Pros & Cons

4 Reasons to buy

  • Free Trial is offered to perform testing
  • Compared to others the price is reasonable
  • The majority of our users are experiencing positive experience with Salesforce
  • Category leader in Customer Relationship Management

1 Reasons not to buy

  • Lack of features compared to other solution in this category

Ranking & Positions

1 Awards

Customer Relationship Management

    # 1 position out of 6 items

Key Features

When looking at a solution like Salesforce, users on our platform are wanting these top three features automated workflow, intelligent assistant,Work Order Management,Territory Management. Below you will find some of the top feature highlights of Salesforce ranked and rated by your peers.

Salesforce Pricing Overview

  • $25 / 
  • Subscription
  • Available (Credit Card required)
    • Free trial: 1-month free trial
    • Lightning essentials: $25/user/month, lead-management main feature, up to 5 users
    • Lightning professional: $75/user/month, campaign management main feature, any size team
    • Lightning enterprise: $150/user/month, advanced reporting main feature
    • Lightning unlimited: $300/user/month, unlimited support


    Each plan offers a plethora of features which we recommend checking here: https://www.salesforce.com/in/products/sales-cloud/pricing/

Pricing ModelOpen Source 0%Subscription 67%Freemium 22%One-time License 11%Promotional Offers0% Free Trials 67%

That is the average price for a solution in this field and Salesforce is on the lower end so price wise it’s a great offer.

low Mid High
After analyzing 4similar solutions the data above show that SANeFORCE offers the lowesest starting price while Sibro offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 0(FS)
    Lowest score
  2. 55(FS)
    Average score
  3. 83(FS)
  4. 83(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Salesforce is 62 which we’ve used as a threshold to only show the top 10 solutions.

Compare Salesforce to Similar Solutions

When evaluating Salesforce our users also give serious thoughts to these other solutions

Alternatives to Salesforce

Not quite satisfied with Salesforce? No worries, users who research this solution also look at Sibro. The cheapest alternatives we found in our system are SANeFORCE which users are having a positive experience with. For a detailed breakdown, click here to see the best Salesforce alternatives.


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What is Salesforce?

What Support Does This Vendor Offer?

  • Live Chat
  • Mail
  • Phone

satisfaction rating which indicates that you will be in good company with Salesforce

Looking at data gathered on our platform the industry average for this category is 68.33 % satisfaction rate which means Salesforce is above this industry average

Frequently Asked Questions

Q. Is Salesforce good for beginners?

Ans. Users who have used Salesforce as reported that it’s fairly easy to grasp.

Q. How much does Salesforce cost?

Ans. You can expect to pay around $25 USD per

Q. What type of support can I expect with Salesforce?

Ans. The majority of users who are sharing their experience with us on Salesforce are experiencing a positive experience with the support offered through Live Chat, Mail, Phone.

Q. Are there any coupons for Salesforce?

Ans. There are no record on our system of Salesforce offering coupons historically

Q. Can I try Salesforce for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with Salesforce .

Q. Are there any Free alternative to Salesforce?

Ans. Yes, ReachOut Suite is proving quite popular with our users, see how it stacks up against Salesforce

Q. Is Salesforce the best CRM Software ?

Ans. Salesforce is ranked 1 on that list according to 0 users.

Q. Which is better Salesforce or Salonist Software?

Ans. This is a tricky question as it all depends on your needs, but Salesforce as a higher FindScore than Salonist Software which factors in many data points. Have a closer look to see why?
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