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Pure Chat Reviews: Pricing and Features

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(1 User Rating)

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Features & Functionality
Industry avg 7.03
Ease of use
Industry avg 7.03
Value for money
Industry avg 6.91
Customer Support
Industry avg 6.71
Best For:
  • No particluar area

Manage by : Brian | Category : Customer Service ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1097 datapoints and the opinions of actual users of the software and the company representative. Pure Chat as a FindrScore of 41.
Pure Chat is a combination of two useful software. They offer a free live chat software and an ArtiBot.ai which is a free lead capture bot. However, the live chat software is only free for three operators.   PureChat is aimed towards websites that have high traffic and need to provide support or presale chat for the viewers. It comes with many features including a powerful operator dashboard, unlimited chats, native Android and iOS apps and up to 3 operators for free.   ArtiBot.ai, on the other hand, is beneficial for websites that are service oriented. It can be used to collect leads and help you automate a response system. ArtiBot.ai can run 24/7 without any interruptions. It also lets you capture leads. Moreover, it is easy to install and setup.

Who is it for?

Any business can use Pure Chat solutions. Their ArtiBoit.ai is completely free whereas the Pure Chat free live software comes with limited functionality.


You can connect with them through their live chat software. If live chat is not available, you can connect with them through email.
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Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform Pure Chat is popular in these countries

Pros & Cons

3 Reasons to buy

  • Offers free plan with multiple advanced features
  • Great features list
  • A contender in Best WordPress Chat Plugins for Customer Support 2020

1 Reasons not to buy

  • A bit on the Expensive side compared to other solution in this category.

Ranking & Positions

Key Features

When looking at a solution like Pure Chat, users on our platform are wanting these top three features Workflow,Word Filtering,Visitors tracking. Below you will find some of the top feature highlights of Pure Chat ranked and rated by your peers.
Response Automation {{ ResponsexAutomation.status}}
Pop-up Chat {{ PopxupxChat.status}}
Notifications {{ Notifications.status}}
Conversation Archiving {{ ConversationxArchiving.status}}
Reporting {{ Reporting.status}}
Visitors tracking {{ Visitorsxtracking.status}}
SMS Notifications {{ SMSxNotifications.status}}

Pure Chat Pricing Overview

  • $79 / 
  • Freemium, Subscription
  • Free: Totally free live chat, includes 3 users/operators, unlimited live chat
    Pro: $79/mo., everything that the Free plan offers plus unlimited users, visitor tracking, real-time analytics, and much more.

Pricing ModelOpen Source 0%Subscription 78%Freemium 22%One-time License 0%Promotional Offers0% Free Trials 0%

That is the average price for a solution in this field and Pure Chat is on the higher end

low Mid High
After analyzing 6similar solutions the data above show that Chat offers the lowesest starting price while CometChat offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 33(FS)
    Lowest score
  2. 56(FS)
    Average score
  3. 41(FS)
    Pure Chat
  4. 93(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pure Chat is 59 which we’ve used as a threshold to only show the top 10 solutions.

Compare Pure Chat to Similar Solutions

When evaluating Pure Chat our users also give serious thoughts to these other solutions

Alternatives to Pure Chat

Not quite satisfied with Pure Chat? No worries, users who research this solution also look at Olark. The cheapest alternatives we found in our system are Olark which users are having a positive experience with. For a detailed breakdown, click here to see the best Pure Chat alternatives.


View view video reviews and product walk through
Up Next
Pure Chat – Free Live Chat Software for Businesses

What Support Does This Vendor Offer?

  • Live Chat
  • Mail

satisfaction rating which isnt the best and worth consideration if you feel you might need support.

Looking at data gathered on our platform the industry average for this category is 67.14 % satisfaction rate which means Pure Chat is below this industry average

Frequently Asked Questions

Q. Is Pure Chat good for beginners?

Ans. Users who have used Pure Chat as reported that it’s fairly easy to grasp.

Q. How much does Pure Chat cost?

Ans. You can expect to pay around $79 USD per

Q. What type of support can I expect with Pure Chat?

Ans. The majority of users who are sharing their experience with us on Pure Chat are experiencing a positive experience with the support offered through Live Chat, Mail.

Q. Are there any coupons for Pure Chat?

Ans. There are no record on our system of Pure Chat offering coupons historically

Q. Can I try Pure Chat for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with Pure Chat .

Q. Are there any Free alternative to Pure Chat?

Ans. Yes, ClickDesk is proving quite popular with our users, see how it stacks up against Pure Chat

Q. Is Pure Chat the best WordPress Chat Plugin ?

Ans. Pure Chat is ranked 6 on that list according to 62 users.

Q. Which is better Pure Chat or Olark?

Ans. This is a tricky question as it all depends on your needs, but Pure Chat as a higher FindScore than Olark which factors in many data points. Have a closer look to see why?
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