PureChat is aimed towards websites that have high traffic and need to provide support or presale chat for the viewers. It comes with many features including a powerful operator dashboard, unlimited chats, native Android and iOS apps and up to 3 operators for free.
ArtiBot.ai, on the other hand, is beneficial for websites that are service oriented. It can be used to collect leads and help you automate a response system. ArtiBot.ai can run 24/7 without any interruptions. It also lets you capture leads. Moreover, it is easy to install and setup.
Who is it for?
Any business can use Pure Chat solutions. Their ArtiBoit.ai is completely free whereas the Pure Chat free live software comes with limited functionality.
You can connect with them through their live chat software. If live chat is not available, you can connect with them through email.
3 Reasons to buy
- Offers free plan with multiple advanced features
- Great features list
- A contender in Best WordPress Chat Plugins for Customer Support 2019
1 Reasons not to buy
- A bit on the Expensive side compared to other solution in this category.
- Response Automation
- Pop-up Chat
- Conversation Archiving
- Visitors tracking
- SMS Notifications
- $79 /
- Freemium, Subscription
Free: Totally free live chat, includes 3 users/operators, unlimited live chat
Pro: $79/mo., everything that the Free plan offers plus unlimited users, visitor tracking, real-time analytics, and much more.
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