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Pipedrive Reviews: Pricing and Features

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(3 User Rating)


Features & Functionality
Industry avg 6.68
Ease of use
Industry avg 6.68
Value for money
Industry avg 7.2
Customer Support
Industry avg 7.25
Best For:
  • Customer support
  • Ease of use

Manage by : Brian | Category : Productivity software ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1194 datapoints and the opinions of actual users of the software and the company representative. Pipedrive as a FindrScore of 63. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know Pipedrive is fair easy to grasp.
Pipedrive is a cloud-based sales CRM that helps you to streamline the sales process for your business. The company was started in 2010 by a duo of experienced sales managers. Thanks to its large number of features and the powerful integration, Pipedrive is used by 50,000+ companies worldwide.

Who is it for?

Pipedrive specializes in helping you to set up an activity-based selling process. It provides you with the necessary tools to control the actions that will lead to sales. If you are looking for a new CRM solution with a strong focus on increasing sales, Pipedrive will be an excellent choice for you.


  • The tool offers a clearly visible display of your sales pipeline
  • It allows you to create custom products with a unique code, production cost, special notes, etc.
  • You can customize the interface according to your needs
  • There is a built-in contact form to communicate with your target customers
  • Drag-and-drop interface makes it a lot easier to manage the deals, contacts, and activities
  • Complete email integration with smart BCC allows you track email conversions in a simple way
  • Integrated scheduling with reminder and notification features will ensure that you do not forget about any important task or event
  • The activity calendar will offer a visual representation of the week
  • Sales reports can be customized to track the KPIs of your business
  • You can use the unique sales forecasting tool to get a rough idea about the number of sales
  • Dedicated iOS and Android apps to take your sales pipeline wherever you go
  • It is possible to import and export data to use on other tools
  • Complete integration with Google Drive, Contacts, and Calendar will keep your data synced
  • The tool works correctly with all the popular email marketing, automation, tracking, and lead generation tools
  • Multi-tier backups for your data will ensure the proper security for your valuable business data
  • As it is available in more than a dozen languages with support for all the major currencies, you can use Pipedrive for your international business as well

Pricing & Support

Pipedrive offers three pricing plans, which are – Silver: For $10 per user per month, this plan includes all the sales management features, small email BCC, 2GB storage per user live chat and email support. Gold: Priced at $24 per user per month, the Gold plan offers all the benefits of Silver. What’s more, you will also get full email sync, 5GB storage per user, and customizable email templates. Platinum: For a monthly priced of $63 per user, this plan includes all the Gold benefits. You will also enjoy 100GB storage per user, phone support along with advanced speed and reliability. There is a free trial to help you get a taste of the feature before you choose any of the premium plans. The Pipedrive support center includes detailed documentation along with quick help, FAQ, and webinars. It is also possible to use the live chat feature to get help for any advanced issues.


  • Drag-and-drop feature allows you to manage the sales process in a simple way,
  • Powerful scheduling option with calendar view of the week,
  • Close integration with Google apps and lots of other business tools,
  • Mobile apps for managing your sales activities on-the-fly.


  • Live chat not available 24/7,
  • Storing customer data in the cloud might cause legal issues for some businesses.
Read More >>>

Adaptation by Geography

United Kingdom 50%
India 0%
United States 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform Pipedrive is popular in these countries United Kingdom

Pros & Cons

2 Reasons to buy

  • Compared to others the price is reasonable
  • A contender in Project Management Software 2020

1 Reasons not to buy

  • Lack of features compared to other solution in this category

Ranking & Positions

Project Management Software 2020

    # 4 position out of 8 items

Key Features

When looking at a solution like Pipedrive, users on our platform are wanting these top three features Workflow Management,To-Do Lists,Task Prioritization. Below you will find some of the top feature highlights of Pipedrive ranked and rated by your peers.

Pipedrive Pricing Overview

Pricing ModelOpen Source 8%Subscription 58%Freemium 25%One-time License 8%Promotional Offers25% Free Trials 13%

That is the average price for a solution in this field and Pipedrive is on the lower end so price wise it’s a great offer.

low Mid High
After analyzing 6similar solutions the data above show that Jira offers the lowesest starting price while WorkflowMax offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 6(FS)
    Lowest score
  2. 58(FS)
    Average score
  3. 63(FS)
  4. 84(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pipedrive is 66 which we’ve used as a threshold to only show the top 10 solutions.

Compare Pipedrive to Similar Solutions

When evaluating Pipedrive our users also give serious thoughts to these other solutions

Alternatives to Pipedrive

Not quite satisfied with Pipedrive? No worries, users who research this solution also look at Hive. The cheapest alternatives we found in our system are Jira which users are having a positive experience with. For a detailed breakdown, click here to see the best Pipedrive alternatives.

What Support Does This Vendor Offer?


satisfaction rating which indicates that you will be in good company with Pipedrive

Looking at data gathered on our platform the industry average for this category is 72.5 % satisfaction rate which means Pipedrive is above this industry average

Frequently Asked Questions

Q. Is Pipedrive good for beginners?

Ans. Users who have used Pipedrive as reported that it’s fairly easy to grasp.

Q. How good is Pipedrive in United Kingdom?

Ans.Out of all the users on our platform Pipedrive as the highest adaptation rate in United Kingdom

Q. How much does Pipedrive cost?

Ans. You can expect to pay around $ USD per

Q. What type of support can I expect with Pipedrive?

Ans. The majority of users who are sharing their experience with us on Pipedrive are experiencing a positive experience with the support offered through .

Q. Are there any coupons for Pipedrive?

Ans. There are no record on our system of Pipedrive offering coupons historically

Q. Can I try Pipedrive for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with Pipedrive .

Q. Are there any Free alternative to Pipedrive?

Ans. Yes, Jira is proving quite popular with our users, see how it stacks up against Pipedrive

Q. Is Pipedrive the best Project Management Software ?

Ans. Pipedrive is ranked 4 on that list according to 12 users.

Q. Which is better Pipedrive or Asana?

Ans. This is a tricky question as it all depends on your needs, but Pipedrive as a higher FindScore than Asana which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (2 votes)
Value for money4
Ease of use4
Features & Functionality4
Customer support4
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