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Olark Reviews: Pricing and Features

FindrScore The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more


(1 User Rating)


Features & Functionality
Industry avg 7.03
Ease of use
Industry avg 7.03
Value for money
Industry avg 6.91
Customer Support
Industry avg 6.71
Best For:
  • Customer support
  • Ease of use

Manage by : Brian | Category : WordPress ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1097 datapoints and the opinions of actual users of the software and the company representative. Olark as a FindrScore of 93 which is in the top quadrant in this segment. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know Olark is fair easy to grasp.

Apart from the functional possibilities, this plugin packs tons of visual options too. It’s like the number one solution for everything one might require in this specific niche. It allows users to rate the chat and even send the feedback or save the transcript. The system can be added with active target mechanisms, making sure the box is popped in at the right time. Moreover, it works with other similar online support plugins like Zendesk, Salesforce, Groove, etc. The design part is customizable with available options. Inside the chat, shortcuts can be created, which makes it easy to navigate.It’s a web-based solution, independent of the platform, thus, it requires an additional plugin to work properly on WordPress. This is the only limitation, but if you are fine with it, then Olark can implement the best live chat platform.

Plugin highlights:

  • The plugin works when your team is offline, helping you to hear everything every time.
  • It packs powerful insight system behind-the-scene, working 24×7 to collect the data and then analysing it to achieve better results and conversions.
  • The whole layout is responsive in nature, ensuring all of its elements work on smartphones and tablets too.
  • It is compatible to work with popular e-commerce solution providers and other tools like Google Analytics, etc.
Read More >>>

Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform Olark is popular in these countries

Pros & Cons

5 Reasons to buy

  • Friendly customer service
  • Easy to use even for a beginner
  • Compared to others the price is reasonable
  • The majority of our users are experiencing positive experience with Olark
  • Category leader in Best WordPress Chat Plugins for Customer Support 2020

1 Reasons not to buy

  • Lack of features compared to other solution in this category

Ranking & Positions

1 Awards

Key Features

When looking at a solution like Olark, users on our platform are wanting these top three features Workflow,Word Filtering,Visitors tracking. Below you will find some of the top feature highlights of Olark ranked and rated by your peers.

Olark Pricing Overview

Pricing ModelOpen Source 0%Subscription 78%Freemium 22%One-time License 0%Promotional Offers0% Free Trials 0%

That is the average price for a solution in this field and Olark is on the lower end so price wise it’s a great offer.

low Mid High
After analyzing 6similar solutions the data above show that Chat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 33(FS)
    Lowest score
  2. 56(FS)
    Average score
  3. 93(FS)
  4. 93(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Olark is 50 which we’ve used as a threshold to only show the top 10 solutions.

Compare Olark to Similar Solutions

When evaluating Olark our users also give serious thoughts to these other solutions

Alternatives to Olark

Not quite satisfied with Olark? No worries, users who research this solution also look at SnapEngage. The cheapest alternatives we found in our system are SnapEngage which users are having a positive experience with. For a detailed breakdown, click here to see the best Olark alternatives.

What Support Does This Vendor Offer?


satisfaction rating which indicates that you will be in good company with Olark

Looking at data gathered on our platform the industry average for this category is 67.14 % satisfaction rate which means Olark is above this industry average

Frequently Asked Questions

Q. Is Olark good for beginners?

Ans. Users who have used Olark as reported that it’s fairly easy to grasp.

Q. How much does Olark cost?

Ans. You can expect to pay around $ USD per

Q. What type of support can I expect with Olark?

Ans. The majority of users who are sharing their experience with us on Olark are experiencing a positive experience with the support offered through .

Q. Are there any coupons for Olark?

Ans. There are no record on our system of Olark offering coupons historically

Q. Can I try Olark for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with Olark .

Q. Are there any Free alternative to Olark?

Ans. Yes, Pure Chat is proving quite popular with our users, see how it stacks up against Olark

Q. Is Olark the best WordPress Chat Plugin ?

Ans. Olark is ranked 1 on that list according to 62 users.

Q. Which is better Olark or SnapEngage?

Ans. This is a tricky question as it all depends on your needs, but Olark as a higher FindScore than SnapEngage which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (1 vote)
Value for money5
Ease of use5
Features & Functionality5
Customer support5
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