LiveChat-150x150
#4in1
(3 votes)

6 Best LiveChat Alternatives, Competitors & Similar Software (2020)

Looking for the best alternatives to LiveChat in 2020? That is competitive on price, easy to use, better support or a more complete solution?

Great, because today will look at the best alternatives worth considering.

In this article, we are going to look at the best matched LiveChat replacements side by side based on our community recommendations in your industry.

Leverage the power of the crowd and discover useful and reliable LiveChat competitors.

Without future ado, here is the 5 best LiveChat alternative to consider:


NameBest ForPricing ModelPrice
Olark Overall RatingSubscription-
Pure Chat Value for moneyFreemium, Subscription79
CometChat Ease of useSubscription49
SnapEngage Features & FunctionalityFree trail, Subscription-
Chat Customer supportSubscription-

Overall Rating

LiveChat alternatives according to reviews
Olark
#1in1
Olark
(1 vote)
SnapEngage
#2in1
SnapEngage
(1 vote)
Chat
#5in1
Chat
(1 vote)
Pure Chat
#6in1
Pure Chat
(1 vote)
  • Response Automation
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Visitors tracking
  • SMS Notifications
CometChat
#7in1
CometChat
(1 vote)
  • Pop-up Chat
  • CRM Integration
  • Conversation Archiving
  • Visitors tracking
  • Word Filtering
  • Bot integration
  • Video Chat
  • Attachments/Screencasts

Value for money

LiveChat alternatives according to reviews
Olark
#1in1
Olark
(1 vote)
Pure Chat
#6in1
Pure Chat
(1 vote)
  • Response Automation
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Visitors tracking
  • SMS Notifications
Chat
#5in1
Chat
(1 vote)
SnapEngage
#2in1
SnapEngage
(1 vote)
CometChat
#7in1
CometChat
(1 vote)
  • Pop-up Chat
  • CRM Integration
  • Conversation Archiving
  • Visitors tracking
  • Word Filtering
  • Bot integration
  • Video Chat
  • Attachments/Screencasts

Ease of use

LiveChat alternatives according to reviews
Olark
#1in1
Olark
(1 vote)
CometChat
#7in1
CometChat
(1 vote)
  • Pop-up Chat
  • CRM Integration
  • Conversation Archiving
  • Visitors tracking
  • Word Filtering
  • Bot integration
  • Video Chat
  • Attachments/Screencasts
SnapEngage
#2in1
SnapEngage
(1 vote)
Pure Chat
#6in1
Pure Chat
(1 vote)
  • Response Automation
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Visitors tracking
  • SMS Notifications
Chat
#5in1
Chat
(1 vote)

Features & Functionality

LiveChat alternatives according to reviews
Olark
#1in1
Olark
(1 vote)
CometChat
#7in1
CometChat
(1 vote)
  • Pop-up Chat
  • CRM Integration
  • Conversation Archiving
  • Visitors tracking
  • Word Filtering
  • Bot integration
  • Video Chat
  • Attachments/Screencasts
SnapEngage
#2in1
SnapEngage
(1 vote)
Chat
#5in1
Chat
(1 vote)
Pure Chat
#6in1
Pure Chat
(1 vote)
  • Response Automation
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Visitors tracking
  • SMS Notifications

Customer support

LiveChat alternatives according to reviews
Olark
#1in1
Olark
(1 vote)
SnapEngage
#2in1
SnapEngage
(1 vote)
Chat
#5in1
Chat
(1 vote)
Pure Chat
#6in1
Pure Chat
(1 vote)
  • Response Automation
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Visitors tracking
  • SMS Notifications
ClickDesk
#3in1
ClickDesk
(4 votes)
  • Pop-up Chat
  • Notifications
  • Conversation Archiving
  • Reporting
  • Customization
  • Chat ratings
  • Visitors tracking
  • Video Chat
  • CRM Integration
+1 others
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