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JotForm Reviews: Pricing and Features

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(2 User Rating)

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Features & Functionality
Industry avg 7.22
Ease of use
Industry avg 7.22
Value for money
Industry avg 7.72
Customer Support
Industry avg 7.92
Best For:
  • Customer support
  • Ease of use

Manage by : Brian | Category : | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1744 datapoints and the opinions of actual users of the software and the company representative. JotForm as a FindrScore of 50. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know JotForm is fair easy to grasp.
Jot Form is an easy-to-use online form builder. Any business can use it in their operation and take advantage of what it has to offer. By using it, you will be able to create online forms and publish them. Also, you can set it to send you an email when a response is recorded.   JotForm is a complete solution where you can start with form building. These forms can be used to do a lot of things including lead generation, customer survey conduction, collecting order payments, and so on. The idea is to offer you with all the customization that will help you achieve your goals. JetForm is HIPPA compliant, and they also offer an enterprise version which works great at enterprise capacity. The forms offer a wide range of support and integration.

Who is it for?

JotForm is ideal for every business out there. The small to medium scale business can utilize normal JotForm solution whereas there is an enterprise edition for big companies out there.


You can connect with them using form submission. You can connect with their support 24/7.
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Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform JotForm is popular in these countries

Pros & Cons

6 Reasons to buy

  • Friendly customer service
  • Easy to use even for a beginner
  • Compared to others the price is reasonable
  • Offers free plan with multiple advanced features
  • The majority of our users are experiencing positive experience with JotForm
  • A contender in Best WordPress Form Builders (2020 Compared)

2 Reasons not to buy

  • Support only includes emails
  • Lack of features compared to other solution in this category

Ranking & Positions

Best WordPress Form Builders (2020 Compared)

    # 9 position out of 10 items

Key Features

When looking at a solution like JotForm, users on our platform are wanting these top three features Multi-Page Forms,Export/Import,Easy to Embed. Below you will find some of the top feature highlights of JotForm ranked and rated by your peers.
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JotForm Pricing Overview

  • $19 / 
  • Freemium, Subscription
  • There are four main plans offered by JotForm.
    Starter: Free, 100 monthly submissions, receive three payments, 100 MB available space, five forms, 1000 monthly form views, 500 total submission storage
    Bronze: $19/mo., 1,000 monthly submissions, 10GB open space, 25 forms, 10,000 monthly form views, unlimited total submission storage, unlimited reports, no branding
    Silver: $39/mo., 10,000 monthly submissions, 100GB available space, 100 forms, unlimited monthly form views, unlimited total submission storage, unlimited reports, HIPAA compliance
    Gold: $99/mo., 100,000 monthly submissions, 1TB available space, unlimited forms, unlimited monthly forms views, unlimited total submission storage, unlimited reports, HIPAA compliance.
    All of the above plans can be canceled anytime and offer a 30-day money back guarantee.
    You need to contact their sales team to get a quote on enterprise version.

Pricing ModelOpen Source 7%Subscription 33%Freemium 40%One-time License 20%Promotional Offers10% Free Trials 0%

That is the average price for a solution in this field and JotForm is on the lower end so price wise it’s a great offer.

low Mid High
After analyzing 9similar solutions the data above show that Contact Form 7 offers the lowesest starting price while Ninja Forms offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 43(FS)
    Lowest score
  2. 57(FS)
    Average score
  3. 50(FS)
  4. 77(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like JotForm is 57 which we’ve used as a threshold to only show the top 10 solutions.

Compare JotForm to Similar Solutions

When evaluating JotForm our users also give serious thoughts to these other solutions

Alternatives to JotForm

Not quite satisfied with JotForm? No worries, users who research this solution also look at Gravity Forms. The cheapest alternatives we found in our system are Visual Form Builder which users are having a positive experience with. For a detailed breakdown, click here to see the best JotForm alternatives.


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JotForm in 2 Minutes

What Support Does This Vendor Offer?

  • Mail

satisfaction rating which indicates that you will be in good company with JotForm

Looking at data gathered on our platform the industry average for this category is 79.2 % satisfaction rate which means JotForm is above this industry average

Frequently Asked Questions

Q. Is JotForm good for beginners?

Ans. Users who have used JotForm as reported that it’s fairly easy to grasp.

Q. How much does JotForm cost?

Ans. You can expect to pay around $19 USD per

Q. What type of support can I expect with JotForm?

Ans. The majority of users who are sharing their experience with us on JotForm are experiencing a positive experience with the support offered through Mail.

Q. Are there any coupons for JotForm?

Ans. There are no record on our system of JotForm offering coupons historically

Q. Can I try JotForm for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with JotForm .

Q. Are there any Free alternative to JotForm?

Ans. Yes, SignUpGenius is proving quite popular with our users, see how it stacks up against JotForm

Q. Is JotForm the best WordPress Form Builder ?

Ans. JotForm is ranked 9 on that list according to 494 users.

Q. Which is better JotForm or Gravity Forms?

Ans. This is a tricky question as it all depends on your needs, but JotForm as a higher FindScore than Gravity Forms which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (1 vote)
Value for money5
Ease of use5
Features & Functionality5
Customer support5
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