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FreshBooks Reviews: Pricing and Features

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(3 User Rating)

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Features & Functionality
Industry avg 6.4
Ease of use
Industry avg 6.4
Value for money
Industry avg 7.72
Customer Support
Industry avg 6.32
Best For:
  • Customer support

Manage by : Brian | Category : Accounting ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 783 datapoints and the opinions of actual users of the software and the company representative. FreshBooks as a FindrScore of 33. Many users on our platform to express great satisfaction in the service provided overall.
FreshBooks began as a basement start-up in January 2003 with four employees. Over the years, the company moved into several offices and now employs a solid team of 200+ professionals. It has more than 10 million customers in 120 countries all over the world.

Who is it for?

FreshBooks will be a solid choice for self-employed professionals, agencies, firms, and traditional businesses. Its user-friendly accounting system will make it a lot easier to keep track of your accounting and help you to manage your time in a better way.


  • Provide you with simple invoicing and billing solutions for your business.
  • Allows you to invite employee, contractor, and clients to FreshBooks
  • You can create project with due date, brief, and description
  • The tool offers a simple way to communicate with team members
  • You can easily organize the files by adding these to the specific projects
  • It helps you to create professional looking invoices within a short period
  • You can accept any credit card payments on your invoices
  • Clients can deposit in advance to make booking or pay for the upfront expenses
  • With native support for recurring invoices, you can easily bill the repeat clients
  • Powerful business expense tracking options will keep you on top of the company expenses
  • Built-in time-tracking can be used for different projects and clients
  • Automated billing will keep track of the work and log the hours to the project
  • Unique estimate feature will come in handy to clear confusions for the clients
  • Android and iOS apps to track the projects, payments, and everything else from mobile
  • The feature-rich dashboard will offer all the necessary information to track the major KPIs
  • Thanks to the ready-made reports, you can generate instant reports whenever you want


  • Frees you from accounting and billing hassles,
  • Allows you to invite clients, employees, and create projects,
  • Allows you to accept credit card payments against the invoices,
  • Mobile apps for simpler account management.


  • No live chat or 24/7 telephone support
  • Some customers have complained about occasional bugs
Read More >>>

Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform FreshBooks is popular in these countries

Pros & Cons

3 Reasons to buy

  • Free Trial is offered to perform testing
  • Great features list
  • A contender in Best Accounting Software For Small Business (2020 Compared)

1 Reasons not to buy

  • A bit on the Expensive side compared to other solution in this category.

Ranking & Positions

Key Features

When looking at a solution like FreshBooks, users on our platform are wanting these top three features Expense tracking,Automatic tax calculations,Reminders & late fees. Below you will find some of the top feature highlights of FreshBooks ranked and rated by your peers.
Online invoicing {{ Onlinexinvoicing.status}}
Time tracking {{ Timextracking.status}}
Electronic payments {{ Electronicxpayments.status}}
Timesheet management {{ Timesheetxmanagement.status}}
Late payment reminders {{ Latexpaymentxreminders.status}}
Expense tracking {{ Expensextracking.status}}
Accounting reports & taxes {{ Accountingxreportsxxxtaxes.status}}
Automatic expense import {{ Automaticxexpenseximport.status}}
Mobile apps {{ Mobilexapps.status}}
Attach receipts (PDF or Image) {{ AttachxreceiptsxxPDFxorxImagex.status}}
Data import {{ Dataximport.status}}
API {{ API.status}}
Customized invoices {{ Customizedxinvoices.status}}
Credit card processing {{ Creditxcardxprocessing.status}}
Reminders & late fees {{ Remindersxxxlatexfees.status}}
Request deposits {{ Requestxdeposits.status}}
Apply discounts to invoices {{ Applyxdiscountsxtoxinvoices.status}}
Automatic tax calculations {{ Automaticxtaxxcalculations.status}}
File sharing {{ Filexsharing.status}}
Profit & Loss {{ ProfitxxxLoss.status}}
Multi-currency {{ Multixcurrency.status}}
Automated expense input {{ Automatedxexpensexinput.status}}
Recurring billing {{ Recurringxbilling.status}}

FreshBooks Pricing Overview

  • $15 / Month
  • Subscription
  • Available (Credit Card required)
  • You can try FreshBooks for 30 days without any need for payment. Also, there is no need for a credit card to get started. After that, you need to get monthly or yearly plans

    • Lite: $15/mo., five clients, unlimited invoices, track time and expenses, good payment options, backup options, and much more.
    • Plus: $25/mo., 50 clients, everything that Lite offers plus late fees charge, send payment reminders, schedule recurring invoices and much more.
    • Premium: $50/mo., 500 clients, everything that Plus offers.
Pricing ModelOpen Source 0%Subscription 80%Freemium 20%One-time License 0%Promotional Offers40% Free Trials 60%

That is the average price for a solution in this field and FreshBooks is on the higher end

low Mid High
After analyzing 4similar solutions the data above show that Wave offers the lowesest starting price while FreeAgent offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 33(FS)
    Lowest score
  2. 55(FS)
    Average score
  3. 33(FS)
  4. 74(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like FreshBooks is 60 which we’ve used as a threshold to only show the top 10 solutions.

Compare FreshBooks to Similar Solutions

When evaluating FreshBooks our users also give serious thoughts to these other solutions

Alternatives to FreshBooks

Not quite satisfied with FreshBooks? No worries, users who research this solution also look at FreeAgent. The cheapest alternatives we found in our system are Wave which users are having a positive experience with. For a detailed breakdown, click here to see the best FreshBooks alternatives.


View view video reviews and product walk through
Up Next
FreshBooks Review and Pricing for 2019

What Support Does This Vendor Offer?

  • Mail
  • Phone

satisfaction rating which indicates that you will be in good company with FreshBooks

Looking at data gathered on our platform the industry average for this category is 63.2 % satisfaction rate which means FreshBooks is above this industry average

Frequently Asked Questions

Q. Is FreshBooks good for beginners?

Ans. Users who have used FreshBooks as reported that it’s fairly easy to grasp.

Q. How much does FreshBooks cost?

Ans. You can expect to pay around $15 USD per Month

Q. What type of support can I expect with FreshBooks?

Ans. The majority of users who are sharing their experience with us on FreshBooks are experiencing a positive experience with the support offered through Mail, Phone.

Q. Are there any coupons for FreshBooks?

Ans. Yes there are a few coupons you can try here: coupon

Q. Can I try FreshBooks for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with FreshBooks .

Q. Are there any Free alternative to FreshBooks?

Ans. Yes, Wave is proving quite popular with our users, see how it stacks up against FreshBooks

Q. Is FreshBooks the best Accounting Software For Small Business ?

Ans. FreshBooks is ranked 5 on that list according to 50 users.

Q. Which is better FreshBooks or QuickBooks?

Ans. This is a tricky question as it all depends on your needs, but FreshBooks as a higher FindScore than QuickBooks which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (2 votes)
Value for money3
Ease of use3
Features & Functionality3
Customer support3
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