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CometChat Reviews: Pricing and Features

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(1 User Rating)

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Features & Functionality
Industry avg 7.03
Ease of use
Industry avg 7.03
Value for money
Industry avg 6.91
Customer Support
Industry avg 6.71
Best For:
  • Ease of use

Manage by : Brian | Category : WordPress ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1097 datapoints and the opinions of actual users of the software and the company representative. CometChat as a FindrScore of 33. If you are not tech-savvy then you will be pleased to know CometChat is fair easy to grasp.
CometChat is a real-time user to user chat plugin which allows your website users to connect with each other through text chat, group chats, voice calling and conference, voice, and video calling and conference and much more. It also allows users to collaborate with each other by sharing thoughts and ideas through Whiteboard & Collaborative document features. With CometChat you can monetize your website through role-based access control, credit deduction & custom advertisement. You can also customize various aspects of CometChat, right from color to language, whatever suits your website through its customization features. Apart from all this, we also offer an array of features like real-time translation, Emoji/Stickers, bots, full admin control, voice notes, file sharing, screen sharing, single player games for your entertainment, broadcast messages, Block users, write in local languages and save conversations locally. CometChat is a robust chat solution which caters to industries like dating, social networking, marketplace, an on-demand service platform, banking, real estate and more. CometChat’s chat solution is available for various platforms including our white-label mobile apps, mobile apps, websites, mobile SDKs and Chat API’s. CometChat is a standalone application that can seamlessly integrate with 92+ platforms, including WordPress. Who is it for? CometChat is used by industries that require, user to user communication in their website or mobile app like social networking, dating apps and websites, on-demand service platforms, marketplace, healthcare, real estate, e-learning, and online consultation platforms.
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Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform CometChat is popular in these countries

Pros & Cons

2 Reasons to buy

  • Great features list
  • A contender in Best WordPress Chat Plugins for Customer Support 2020

1 Reasons not to buy

  • A bit on the Expensive side compared to other solution in this category.

Ranking & Positions

Key Features

When looking at a solution like CometChat, users on our platform are wanting these top three features Workflow,Word Filtering,Visitors tracking. Below you will find some of the top feature highlights of CometChat ranked and rated by your peers.
Pop-up Chat {{ PopxupxChat.status}}
CRM Integration {{ CRMxIntegration.status}}
Conversation Archiving {{ ConversationxArchiving.status}}
Visitors tracking {{ Visitorsxtracking.status}}
Word Filtering {{ WordxFiltering.status}}
Bot integration {{ Botxintegration.status}}
Video Chat {{ VideoxChat.status}}
Attachments/Screencasts {{ AttachmentsxScreencasts.status}}

CometChat Pricing Overview

Pricing ModelOpen Source 0%Subscription 78%Freemium 22%One-time License 0%Promotional Offers0% Free Trials 0%

That is the average price for a solution in this field and CometChat is on the higher end

low Mid High
After analyzing 6similar solutions the data above show that Chat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 33(FS)
    Lowest score
  2. 56(FS)
    Average score
  3. 33(FS)
  4. 93(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like CometChat is 60 which we’ve used as a threshold to only show the top 10 solutions.

Compare CometChat to Similar Solutions

When evaluating CometChat our users also give serious thoughts to these other solutions

Alternatives to CometChat

Not quite satisfied with CometChat? No worries, users who research this solution also look at Olark. The cheapest alternatives we found in our system are Olark which users are having a positive experience with. For a detailed breakdown, click here to see the best CometChat alternatives.


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CometChat video tutorial

What Support Does This Vendor Offer?

  • Mail
  • Phone

satisfaction rating which isnt the best and worth consideration if you feel you might need support.

Looking at data gathered on our platform the industry average for this category is 67.14 % satisfaction rate which means CometChat is below this industry average

Frequently Asked Questions

Q. Is CometChat good for beginners?

Ans. Users who have used CometChat as reported that it’s fairly easy to grasp.

Q. How much does CometChat cost?

Ans. You can expect to pay around $49 USD per Month

Q. What type of support can I expect with CometChat?

Ans. The majority of users who are sharing their experience with us on CometChat are experiencing a poor experience with the support offered through Mail, Phone.

Q. Are there any coupons for CometChat?

Ans. There are no record on our system of CometChat offering coupons historically

Q. Can I try CometChat for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with CometChat .

Q. Are there any Free alternative to CometChat?

Ans. Yes, Pure Chat is proving quite popular with our users, see how it stacks up against CometChat

Q. Is CometChat the best WordPress Chat Plugin ?

Ans. CometChat is ranked 7 on that list according to 62 users.

Q. Which is better CometChat or Olark?

Ans. This is a tricky question as it all depends on your needs, but CometChat as a higher FindScore than Olark which factors in many data points. Have a closer look to see why?
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