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CloudTalk Reviews: Pricing and Features

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73/100

(1 User Rating)

Download/Demo

Features & Functionality
Industry avg 8
 8/10
Ease of use
Industry avg 8
 8/10
Value for money
Industry avg 8
 8/10
Customer Support
Industry avg 8.67
 8/10
Best For:
  • Low cost software

Manage by : Brian | Category : Customer Service ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 447 datapoints and the opinions of actual users of the software and the company representative. CloudTalk as a FindrScore of 73 which is in the top quadrant in this segment.It’s also priced reasonably with the occasional promotions.
CloudTalk is a flexible call center software for the sales team and customer support that plugin into your favourite CRM like Pipedrive, Salesforce or others. Create a call center in minutes from anywhere in the world whether your team uses a desktop or a mobile phone all that is needed is just an internet connection.
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Adaptation by Geography

CountryUsage
United Kingdom 50%
India 0%
United States 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform CloudTalk is popular in these countries United Kingdom

Pros & Cons

4 Reasons to buy

  • Free Trial is offered to perform testing
  • Compared to others the price is reasonable
  • Great features list
  • Category leader in Best VoIP Softwares (2020 Compared)

0 Reasons not to buy

    Ranking & Positions

    Best VoIP Softwares (2020 Compared)

        # 1 position out of 3 items

    Key Features

    When looking at a solution like CloudTalk, users on our platform are wanting these top three features Voice Mail,VoIP,Virtual Call Center. Below you will find some of the top feature highlights of CloudTalk ranked and rated by your peers.
    International numbers {{ Internationalxnumbers.status}}
    Fax to email {{ Faxxtoxemail.status}}
    Personalized greetings {{ Personalizedxgreetings.status}}
    Call tagging {{ Callxtagging.status}}
    Call Logging {{ CallxLogging.status}}
    IVR / Voice Recognition {{ IVRxxxVoicexRecognition.status}}
    Virtual Call Center {{ VirtualxCallxCenter.status}}
    Event Triggered Recording {{ EventxTriggeredxRecording.status}}
    Click-to-Dial {{ ClickxtoxDial.status}}
    Voice Mail {{ VoicexMail.status}}
    Mobile Access {{ MobilexAccess.status}}
    Call Sharing {{ CallxSharing.status}}
    Call Routing {{ CallxRouting.status}}
    Reports and Dashboards {{ ReportsxandxDashboards.status}}
    Contact Management {{ ContactxManagement.status}}
    Call Recording {{ CallxRecording.status}}
    Distributed Call Recording {{ DistributedxCallxRecording.status}}
    Caller Identification {{ CallerxIdentification.status}}

    CloudTalk Pricing Overview

    Pricing ModelOpen Source 0%Subscription 100%Freemium 0%One-time License 0%Promotional Offers0% Free Trials 67%
    $18

    That is the average price for a solution in this field and CloudTalk is on the lower end so price wise it’s a great offer.

    low Mid High
    After analyzing 2similar solutions the data above show that CrazyCall offers the lowesest starting price while Aircall offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

    Average FindrScore in this Category

    1. 43(FS)
      Lowest score
    2. 58(FS)
      Average score
    3. 73(FS)
      CloudTalk
    4. 73(FS)
      Highest score

    SoftwareFindr Market Radar

    The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like CloudTalk is 50 which we’ve used as a threshold to only show the top 10 solutions.

    Compare CloudTalk to Similar Solutions

    When evaluating CloudTalk our users also give serious thoughts to these other solutions

    Alternatives to CloudTalk

    Not quite satisfied with CloudTalk? No worries, users who research this solution also look at Aircall. The cheapest alternatives we found in our system are CrazyCall which users are having a positive experience with. For a detailed breakdown, click here to see the best CloudTalk alternatives.

    What Support Does This Vendor Offer?

    • Live Chat
    • Mail
    • Phone
    80%

    satisfaction rating which isnt the best and worth consideration if you feel you might need support.

    Looking at data gathered on our platform the industry average for this category is 86.67 % satisfaction rate which means CloudTalk is below this industry average

    Frequently Asked Questions

    Q. Is CloudTalk good for beginners?

    Ans. Users who have used CloudTalk as reported that it’s fairly easy to grasp.

    Q. How good is CloudTalk in United Kingdom?

    Ans.Out of all the users on our platform CloudTalk as the highest adaptation rate in United Kingdom

    Q. How much does CloudTalk cost?

    Ans. You can expect to pay around $10 USD per Month

    Q. What type of support can I expect with CloudTalk?

    Ans. The majority of users who are sharing their experience with us on CloudTalk are experiencing a positive experience with the support offered through Live Chat, Mail, Phone.

    Q. Are there any coupons for CloudTalk?

    Ans. There are no record on our system of CloudTalk offering coupons historically

    Q. Can I try CloudTalk for free?

    Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with CloudTalk .

    Q. Is CloudTalk the best VoIP software ?

    Ans. CloudTalk is ranked 1 on that list according to 6 users.

    Q. Which is better CloudTalk or CrazyCall?

    Ans. This is a tricky question as it all depends on your needs, but CloudTalk as a higher FindScore than CrazyCall which factors in many data points. Have a closer look to see why?
    {{ reviewsOverall }} / 5 Users (4 votes)
    Value for money0
    Ease of use0
    Features & Functionality0
    Customer support0
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