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BigCommerce Reviews: Pricing and Features

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(3 User Rating)

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Features & Functionality
Industry avg 6.6
Ease of use
Industry avg 6.6
Value for money
Industry avg 6.73
Customer Support
Industry avg 6.79
Best For:
  • No particluar area

Manage by : Brian | Category : BigCommerceEcommerce ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 2812 datapoints and the opinions of actual users of the software and the company representative. BigCommerce as a FindrScore of 40.
BigCommerce is a dedicated e-commerce platform that allows anyone to create and manage online shops. The platform serves tens of thousands of stores all over the world with a total sales amount of more than $9 billion.

Who is it for?

BigCommerce is one of the best e-commerce platforms available right now. They offer plenty of useful features, but their pricing is also a bit higher than the competition. Considering all these things, BigCommerce might be a suitable choice for those who are limited on time and want an all-in-one solution at a premium price.


  • Being a fully featured e-commerce CMS, you will get all the necessary features to manage your e-commerce site.
  • There are lots of attractive, professionally designed e-commerce templates available.
  • The powerful customization options will help you to apply custom branding.
  • Strong uptime record with robust security features will ensure the best performance for your online shop.
  • You can easily migrate an existing e-commerce site, products, or both.
  • You will have full support to accept payments from all leading payment gateways.
  • The robust order and inventory management options will make it a lot easier to manage your shop.
  • Thanks to the dedicated mobile selling features, you will enjoy a lot more conversion from the mobile visitors.
  • There are lots of marketing features to help you promote the brand.
  • You can integrate the site with all the modern ERP, CRM, and 3PL platforms.
  • There are certified professionals to help you set up, manage, and scale up your online shop.

Pricing & Support

BigCommerce offers several pricing plans – Standard: For $29.95 per month, the Standard plan offers 0% transaction fees, unlimited number of products, storage, bandwidth, and staff accounts, up to $50K yearly transaction, 2.9% fee for PayPal transactions, full branding, social media integration, discounts, coupons, and so on. Plus: With a monthly rate of $79.95 per month, Plus comes with all the benefits of the Standard plan. Also, you can create customer groups and segments, use the abandoned cart saver feature, enjoy up to $150K yearly transaction, and 2.5% fee for PayPal transactions. Pro: For a monthly price of $249.95, this super-sized plan is provided with all the Plus features. It also allows you to use Google customer reviews, product filtering, dedicated SSL certificate, up to $400K yearly transaction, and 2.2% fee for PayPal transactions. Enterprise: This plan includes all the Pro benefits along with additional features like advanced product filtering, unlimited API usage, custom transaction amount, express routing, priority support, premiums services, and so on. You have to contact the BigCommerce team to get a quote for this plan. There is a 15-day free trial so that you can get a taste of the features before you commit to any plan. The FAQ, BigCommerce University, forum, and the blog will help you to find answers to the basic questions. For advanced queries, you can use the support hotline.


  • There are is no transaction fees for all accounts
  • Offers all the necessary e-commerce features
  • Built-in social integration and marketing tools
  • One-page checkout and other CRO techniques work great


  • There is a small number of free templates
  • Limited amount of yearly sales
Read More >>>

Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform BigCommerce is popular in these countries

Pros & Cons

1 Reasons to buy

  • Compared to others the price is reasonable

1 Reasons not to buy

  • Lack of features compared to other solution in this category

Ranking & Positions

Best eCommerce Website Builders (2020)

    # 15 position out of 19 items

Key Features

When looking at a solution like BigCommerce, users on our platform are wanting these top three features Site Customization,Online Store,Mobile Friendly. Below you will find some of the top feature highlights of BigCommerce ranked and rated by your peers.

BigCommerce Pricing Overview

Pricing ModelOpen Source 18%Subscription 56%Freemium 19%One-time License 7%Promotional Offers22% Free Trials 17%

That is the average price for a solution in this field and BigCommerce is on the lower end so price wise it’s a great offer.

low Mid High
After analyzing 15similar solutions the data above show that Site123 offers the lowesest starting price while PinnacleCart offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 1(FS)
    Lowest score
  2. 56(FS)
    Average score
  3. 40(FS)
  4. 83(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like BigCommerce is 62 which we’ve used as a threshold to only show the top 10 solutions.

Compare BigCommerce to Similar Solutions

When evaluating BigCommerce our users also give serious thoughts to these other solutions

Alternatives to BigCommerce

Not quite satisfied with BigCommerce? No worries, users who research this solution also look at Magento. The cheapest alternatives we found in our system are Wix which users are having a positive experience with. For a detailed breakdown, click here to see the best BigCommerce alternatives.

What Support Does This Vendor Offer?


satisfaction rating which isnt the best and worth consideration if you feel you might need support.

Looking at data gathered on our platform the industry average for this category is 67.89 % satisfaction rate which means BigCommerce is below this industry average

Frequently Asked Questions

Q. Is BigCommerce good for beginners?

Ans. Users who have used BigCommerce as reported that it’s fairly easy to grasp.

Q. How much does BigCommerce cost?

Ans. You can expect to pay around $ USD per

Q. What type of support can I expect with BigCommerce?

Ans. The majority of users who are sharing their experience with us on BigCommerce are experiencing a positive experience with the support offered through .

Q. Are there any coupons for BigCommerce?

Ans. There are no record on our system of BigCommerce offering coupons historically

Q. Can I try BigCommerce for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with BigCommerce .

Q. Are there any Free alternative to BigCommerce?

Ans. Yes, Big Cartel is proving quite popular with our users, see how it stacks up against BigCommerce

Q. Is BigCommerce the best eCommerce Website Builder ?

Ans. BigCommerce is ranked 15 on that list according to 99 users.

Q. Which is better BigCommerce or LemonStand?

Ans. This is a tricky question as it all depends on your needs, but BigCommerce as a higher FindScore than LemonStand which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (2 votes)
Value for money3
Ease of use3
Features & Functionality3
Customer support3
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