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Aircall Reviews: Pricing and Features

FindrScore The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more


(1 User Rating)


Features & Functionality
Industry avg 8
Ease of use
Industry avg 8
Value for money
Industry avg 8
Customer Support
Industry avg 8.67
Best For:
  • No particluar area

Manage by : Brian | Category : Customer Service ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 455 datapoints and the opinions of actual users of the software and the company representative. Aircall as a FindrScore of 57.
Aircall is said to be the phone system for modern businesses that also connects to popular solutions like Salesforce, Zendesk and many more.
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Adaptation by Geography

India 0%
United States 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform Aircall is popular in these countries

Pros & Cons

1 Reasons to buy

  • Category leader in Best VoIP Softwares (2020 Compared)

2 Reasons not to buy

  • A bit on the Expensive side compared to other solution in this category.
  • Lack of features compared to other solution in this category

Ranking & Positions

Best VoIP Softwares (2020 Compared)

    # 2 position out of 3 items

Key Features

When looking at a solution like Aircall, users on our platform are wanting these top three features Voice Mail,VoIP,Virtual Call Center. Below you will find some of the top feature highlights of Aircall ranked and rated by your peers.
Contact Management {{ ContactxManagement.status}}
Reports and Dashboards {{ ReportsxandxDashboards.status}}
VoIP {{ VoIP.status}}
Call Logging {{ CallxLogging.status}}
Call Routing {{ CallxRouting.status}}
IVR / Voice Recognition {{ IVRxxxVoicexRecognition.status}}
Virtual Call Center {{ VirtualxCallxCenter.status}}
Click-to-Dial {{ ClickxtoxDial.status}}
Distributed Call Recording {{ DistributedxCallxRecording.status}}
Call Recording {{ CallxRecording.status}}
Call Sharing {{ CallxSharing.status}}

Aircall Pricing Overview

Pricing ModelOpen Source 0%Subscription 100%Freemium 0%One-time License 0%Promotional Offers0% Free Trials 67%

That is the average price for a solution in this field and Aircall is on the higher end

low Mid High
After analyzing 2similar solutions the data above show that CloudTalk offers the lowesest starting price while CrazyCall offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Average FindrScore in this Category

  1. 43(FS)
    Lowest score
  2. 58(FS)
    Average score
  3. 57(FS)
  4. 73(FS)
    Highest score

SoftwareFindr Market Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Aircall is 58 which we’ve used as a threshold to only show the top 10 solutions.

Compare Aircall to Similar Solutions

When evaluating Aircall our users also give serious thoughts to these other solutions

Alternatives to Aircall

Not quite satisfied with Aircall? No worries, users who research this solution also look at CloudTalk. The cheapest alternatives we found in our system are CloudTalk which users are having a positive experience with. For a detailed breakdown, click here to see the best Aircall alternatives.


View view video reviews and product walk through
Up Next
Aircall: Set your agents up for success

What Support Does This Vendor Offer?

  • Live Chat
  • Mail
  • Phone

satisfaction rating which isnt the best and worth consideration if you feel you might need support.

Looking at data gathered on our platform the industry average for this category is 86.67 % satisfaction rate which means Aircall is below this industry average

Frequently Asked Questions

Q. Is Aircall good for beginners?

Ans. Users who have used Aircall as reported that it’s fairly easy to grasp.

Q. How much does Aircall cost?


Q. What type of support can I expect with Aircall?

Ans. The majority of users who are sharing their experience with us on Aircall are experiencing a positive experience with the support offered through Live Chat, Mail, Phone.

Q. Are there any coupons for Aircall?

Ans. There are no record on our system of Aircall offering coupons historically

Q. Can I try Aircall for free?


Q. Is Aircall the best VoIP software ?

Ans. Aircall is ranked 2 on that list according to 6 users.

Q. Which is better Aircall or CrazyCall?

Ans. This is a tricky question as it all depends on your needs, but Aircall as a higher FindScore than CrazyCall which factors in many data points. Have a closer look to see why?
{{ reviewsOverall }} / 5 Users (4 votes)
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