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SnapEngage vs Pure Chat which is better? (2019 compared)

Today we'll be comparing SnapEngage vs Pure Chat, to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2019" SnapEngage is ranked 2nd while Pure Chat is ranked 6th.

SnapEngage dominates with an overall user/editors rating of 3.5/5 stars with 1 reviews, Pure Chat user/editors rating is 3.4/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between SnapEngage or Pure Chat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, Pure Chat wins by 4 marks but SnapEngage is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of SnapEngage vs Pure Chat

SnapEngage SnapEngage
(1 vote)

If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress natively, then have a look at SnapEngage It’s a plugin offering a similar set... Read full review

Download/Demo
Comparison winner
Pure Chat Pure Chat
(1 vote)

Pure Chat is a combination of two useful software They offer a free live chat software and an ArtiBotai which is a free lead capture bot However, the live chat software is only free for three... Read full review

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Why is SnapEngage better than Pure Chat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+61

4 Reasons to consider this

  • SnapEngage is cheaper than Pure Chat
  • Compared to others the price is reasonable
  • Category leader in Best WordPress Chat Plugins for Customer Support 2019
  • Has 0 highlight features
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Why is Pure Chat better than SnapEngage?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+55

4 Reasons to consider this

  • Offers free plan with multiple advanced features
  • Great features list
  • A contender in Best WordPress Chat Plugins for Customer Support 2019
  • Has 7 highlight features
  • Has Visitors tracking
  • Has SMS Notifications
  • Has Response Automation
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Pricing

  • Free trail, Subscription
  • $0 / 
  • Freemium, Subscription
  • $79 / 
low Mid High
After analyzing 6 similar solutions the data above show that CometChat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Ratings

  • Value for money 60%
  • Ease of use 70%
  • Features & Functionality 70%
  • Customer support 80%
  • Overall Rating 70%
  • Value for money 80%
  • Ease of use 70%
  • Features & Functionality 60%
  • Customer support 60%
  • Overall Rating 68%

Features

1. Visitors tracking

  • SnapEngage
  • Pure Chat
  • 2. SMS Notifications

  • SnapEngage
  • Pure Chat
  • 3. Response Automation

  • SnapEngage
  • Pure Chat
  • 4. Reporting

  • SnapEngage
  • Pure Chat
  • 5. Pop-up Chat

  • SnapEngage
  • Pure Chat
  • 6. Notifications

  • SnapEngage
  • Pure Chat
  • 7. Conversation Archiving

  • SnapEngage
  • Pure Chat
  • Support

    • Live Chat
    • Mail
    • Phone
    • Forum
    • Live Chat
    • Mail
    • Phone
    • Forum

    Reviews

    No Reviews Submitted
    No Reviews Submitted

    Behind the scenes

    No Screenshots Provided
    No Screenshots Provided

    Video Review

    No Video Provided

    Pure Chat - Free Live Chat Software for Businesses

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