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SnapEngage vs CometChat which is better? (2024 compared)
Today we'll be comparing SnapEngage vs CometChat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2024" SnapEngage is ranked 2nd while CometChat is ranked 7th.
SnapEngage dominates with an overall user/editors rating of 3.5/5 stars with 1 reviews and CometChat user/editors rating is 3.3/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.
If for whatever reason by the end of this comparison you are unable to choose between SnapEngage or CometChat, we have included a few useful alternatives like Olark based on our community recommendations.
As far as Value for money goes, SnapEngage wins by 3 marks but CometChat is also voted as the easiest solution to use
Without further ado, let's look at a detailed breakdown of SnapEngage vs CometChatPros & Cons
Why is SnapEngage better than CometChat?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+86
5 Reasons to consider this
- SnapEngage is cheaper than CometChat
- Compared to others the price is reasonable
- Category leader in WordPress Chat Plugins
- Has 0 highlight features
- Best for Customer support
Why is CometChat better than SnapEngage?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+57
4 Reasons to consider this
- Great features list
- A contender in WordPress Chat Plugins
- Has 8 highlight features
- Has Word Filtering
- Has Visitors tracking
- Has Video Chat
- Best for Ease of use
Overview
SnapEngage
If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress natively, then have a look at SnapEngage It’s a plugin offering a similar set... Read full review
CometChat
CometChat is a real-time user to user chat plugin which allows your website users to connect with each other through text chat, group chats, voice calling and conference, voice, and video calling and... Read full review
Ratings
When evaluating weather to go with SnapEngage or CometChat which two criteria is most important to you.
Please select from the following and
CometChat offers the best value for money and is also the is easier to use — deciding between the two is a question of tradeoffs.
Standout Features
1. Word Filtering
2. Visitors tracking
3. Video Chat
4. Pop-up Chat
5. Conversation Archiving
6. CRM Integration
7. Bot integration
8. Attachments/Screencasts
We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check SnapEngage and CometChat details page for any changes not mentioned here.
Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either SnapEngage or CometChat spare 5 seconds of your time to help spot check the information below. Learn more.
SoftwareFindr Radar
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 33 which we've used as a threshold to only show the top 10 solutions.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 71 which we've used as a threshold to only show the top 10 solutions.
There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.
Pricing
- Free trail, Subscription
- $0 /
- SnapEngage Deals
- Subscription
- $49 / Month
- CometChat Deals
That is the average price for a solution in this field.
Adoption By Geography
According to our data gathered on our platform SnapEngage is more popular in following countries- United States
According to our data gathered on our platform CometChat hasn't got a lead over SnapEngage in any country.
In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.
Type of Support to Expect
Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means CometChat is below this threshold and SnapEngage is above this threshold
Video Review
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0%Lowest score
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49%Average score
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93%Highest score
Ranked in these collections
After analyzing the data on our platform, it's clear that whenever SnapEngage and CometChat go head to head within the same category SnapEngage has continued to be more popular over CometChat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.
Average FindrScore in this Category
Behind the scenes
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Which Should You Choose
It's a win for SnapEngage ! SnapEngage offers which users are happy with. Looking at the data gathered on our platform SnapEngage has a higher FindrScore of 71 which indicates that it could be a better fit over CometChat While SnapEngage not as beginner-friendly, it’s still easy for most beginners to grasp, and currently proving a hit with users on our platform. However, you get a lot more functionality and flexibility with CometChat which you may need to take into consideration. Hopefully, you now have a clear picture of SnapEngage and CometChat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.
Frequently Asked Questions
Q. Is SnapEngage better than CometChat?
Q. For beginners which is better SnapEngage or CometChat?
Q. What's the price difference between SnapEngage and CometChat?
Q. What is the difference between SnapEngage and CometChat?
Q. Out of SnapEngage and CometChat which as the better support?
Q. What are a few good alternatives to SnapEngage and CometChat?
Q. SnapEngage or CometChat which is good for beginners?
Q. Which is better, SnapEngage or CometChat in 2024?
Q. How does SnapEngage compare to CometChat?
Other Alternatives to consider
So SnapEngage and CometChat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.
Related Comparison
Since you are interested in SnapEngage and CometChat, here are a few similar comparisons users like you are actively searching for.
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(107 votes, average: 2.57 out of 5)
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