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Olark vs LiveChat which is better? (2020 compared)

Today we'll be comparing Olark vs LiveChat, to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2020" Olark is ranked 1st while LiveChat is ranked 4th.

Olark dominates with an overall user/editors rating of 5/5 stars with 1 reviews, LiveChat user/editors rating is 3.2/5 stars with 3 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between Olark or LiveChat, we have included a few useful alternatives like SnapEngage based on our community recommendations.

As far as Value for money goes, Olark wins by 5 marks and Olark is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of Olark vs LiveChat

Olark Olark
(1 vote)

Apart from the functional possibilities, this plugin packs tons of visual options too It's like the number one solution for everything one might require in this specific niche It allows users to rate... Read full review

Download/Demo
Comparison winner
LiveChat LiveChat
(3 votes)

LiveChat was founded back in 2002 and now support over 24000 companies in 150 countries in daily support and sales tasks LiveChat is a proven solution for providing excellent online support within... Read full review

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Why is Olark better than LiveChat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+75

7 Reasons to consider this

  • Olark is cheaper than LiveChat
  • Friendly customer service
  • Easy to use even for a beginner
  • Compared to others the price is reasonable
  • The majority of our users are experiencing positive experience with Olark
  • Category leader in Best WordPress Chat Plugins for Customer Support 2020
  • Has 0 highlight features
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Why is LiveChat better than Olark?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+54

4 Reasons to consider this

  • Compared to others the price is reasonable
  • Great features list
  • A contender in Best WordPress Chat Plugins for Customer Support 2020
  • Has 15 highlight features
  • Has Workflow
  • Has Visitors tracking
  • Has User, Role, and Access Management
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Pricing

  • Subscription
  • $0 / 
  • Subscription
  • $19 / 
low Mid High
After analyzing 6 similar solutions the data above show that CometChat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Ratings

  • Value for money 100%
  • Ease of use 100%
  • Features & Functionality 100%
  • Customer support 100%
  • Overall Rating 100%
  • Value for money 64%
  • Ease of use 64%
  • Features & Functionality 66%
  • Customer support 64%
  • Overall Rating 64%

Features

1. Workflow

  • Olark
  • LiveChat
  • 2. Visitors tracking

  • Olark
  • LiveChat
  • 3. User, Role, and Access Management

  • Olark
  • LiveChat
  • 4. Ticket Collaboration

  • Olark
  • LiveChat
  • 5. Social Integration

  • Olark
  • LiveChat
  • 6. Response Automation

  • Olark
  • LiveChat
  • 7. Reporting

  • Olark
  • LiveChat
  • 8. Pop-up Chat

  • Olark
  • LiveChat
  • 9. Notifications

  • Olark
  • LiveChat
  • 10. Knowledge Base

  • Olark
  • LiveChat
  • 11. Customization

  • Olark
  • LiveChat
  • 12. Customer Profiles

  • Olark
  • LiveChat
  • 13. Conversation Archiving

  • Olark
  • LiveChat
  • 14. Chat ratings

  • Olark
  • LiveChat
  • 15. Attachments/Screencasts

  • Olark
  • LiveChat
  • Support

    • Live Chat
    • Mail
    • Phone
    • Forum
    • Live Chat
    • Mail
    • Phone
    • Forum

    Reviews

    • Most Helpful Review

      clk87 Great plugin
      Source: 4 years ago, https://wordpress.org Is incredibly easy to setup and use. Thank you for a great plugin!
    • Read all Olark review
    • Most Helpful Favorable Review

      Eugenio S.
      I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one cli...
    • Most Helpful Critical Review

      Benjamin M.
      Not nearly as effective as native apps to devices Source: g2crowd.com
    • Read all LiveChat review

    Behind the scenes

    No Screenshots Provided
    No Screenshots Provided

    Video Review

    No Video Provided

    Was this comparison helpful?

    Who wrote this? Tell us why below?Need rewriting! Tell us why below?Average! Tell us why below?Great, but needs more detail.Just what I needed. Thanks (57 votes, average: 2.35 out of 5)
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