CrazyCall vs CloudTalk which is better? (2024 compared)

Today we'll be comparing CrazyCall vs CloudTalk , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best VoIP Softwares (2024 Compared)" CloudTalk is ranked 1st while CrazyCall is ranked 3rd.

CrazyCall dominates with an overall user/editors rating of 4.3/5 stars with 1 reviews and CloudTalk user/editors rating is 4/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between CrazyCall or CloudTalk, we have included a few useful alternatives like Aircall based on our community recommendations.

As far as Value for money goes, CrazyCall wins by 4 marks and CrazyCall is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of CrazyCall vs CloudTalk

Pros & Cons


Why is CrazyCall better than CloudTalk?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+62

9 Reasons to consider this

  • Free Trial is offered to perform testing
  • The quality of support has been rated to be better than CloudTalk
  • Compared to others the price is reasonable
  • The majority of our users are experiencing positive experience with CrazyCall
  • Category leader in VoIP softwares
  • Has 14 highlight features
  • Has Voice Mail
  • Has VoIP
  • Has Virtual Call Center
  • Best for Customer support
  • Best for Ease of use
  • Best for Complete solution
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Why is CloudTalk better than CrazyCall?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+91

10 Reasons to consider this

  • CloudTalk is cheaper than CrazyCall
  • Free Trial is offered to perform testing
  • Compared to others the price is reasonable
  • Great features list
  • Category leader in VoIP softwares
  • Has 18 highlight features
  • Has Voice Mail
  • Has Virtual Call Center
  • Has Reports and Dashboards
  • Best for Customer support
  • Best for Ease of use
  • Best for Low cost software
  • 100% of users say they would recommend CloudTalk
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Overview


CrazyCall CrazyCall
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

CrazyCall is a customer service calling solution that lets you build a reliable helpline to better serve your customers and resolve their issues in a flash Features such an IVR, Call recordings, Call... Read full review

Download/Demo
CloudTalk CloudTalk
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

CloudTalk is a flexible call center software for the sales team and customer support that plugin into your favourite CRM like Pipedrive, Salesforce or others Create a call center in minutes from... Read full review

Download/Demo
Comparison winner

56 FS


78 FS


Reviews
Starting Price $11/Month $10/Month
Value for money 8/10 8/10
Quality of features score 8/10 8/10
Usability and Intuitiveness 8/10 8/10
Vendor Support 10/10 8/10
Likelihood of recommending 100 %
The reason for leaving services
Contact Management
Unrated

Unrated
Distributed Call Recording
Unrated

Unrated
Virtual Call Center
Unrated

Unrated
Voice Mail
Unrated

Unrated
Caller Identification
Unrated

Unrated
Event Triggered Recording
Unrated

Unrated
Reports and Dashboards
Unrated

Unrated
Call Sharing
Unrated

Unrated
IVR / Voice Recognition
Unrated

Unrated
Call Routing
Unrated

Unrated

Ratings

When evaluating weather to go with CrazyCall or CloudTalk which two criteria is most important to you.

CloudTalk offers the best value for money but has a steeper learning curve than CrazyCall — deciding between the two is a question of tradeoffs.




Standout Features

1. Voice Mail

  • CrazyCall
  • {{VoicexMail_1.status}}
  • CloudTalk
  • {{VoicexMail_2.status}}

    2. VoIP

  • CrazyCall
  • {{VoIP_1.status}}
  • CloudTalk
  • 3. Virtual Call Center

  • CrazyCall
  • {{VirtualxCallxCenter_1.status}}
  • CloudTalk
  • {{VirtualxCallxCenter_2.status}}

    4. Reports and Dashboards

  • CrazyCall
  • {{ReportsxandxDashboards_1.status}}
  • CloudTalk
  • {{ReportsxandxDashboards_2.status}}

    5. Personalized greetings

  • CrazyCall
  • CloudTalk
  • {{Personalizedxgreetings_2.status}}

    6. Mobile Access

  • CrazyCall
  • {{MobilexAccess_1.status}}
  • CloudTalk
  • {{MobilexAccess_2.status}}

    7. International numbers

  • CrazyCall
  • CloudTalk
  • {{Internationalxnumbers_2.status}}

    8. IVR / Voice Recognition

  • CrazyCall
  • {{IVRxxxVoicexRecognition_1.status}}
  • CloudTalk
  • {{IVRxxxVoicexRecognition_2.status}}

    9. Fax to email

  • CrazyCall
  • CloudTalk
  • {{Faxxtoxemail_2.status}}

    10. Event Triggered Recording

  • CrazyCall
  • {{EventxTriggeredxRecording_1.status}}
  • CloudTalk
  • {{EventxTriggeredxRecording_2.status}}

    11. Distributed Call Recording

  • CrazyCall
  • {{DistributedxCallxRecording_1.status}}
  • CloudTalk
  • {{DistributedxCallxRecording_2.status}}

    12. Contact Management

  • CrazyCall
  • {{ContactxManagement_1.status}}
  • CloudTalk
  • {{ContactxManagement_2.status}}

    13. Click-to-Dial

  • CrazyCall
  • CloudTalk
  • {{ClickxtoxDial_2.status}}

    14. Caller Identification

  • CrazyCall
  • {{CallerxIdentification_1.status}}
  • CloudTalk
  • {{CallerxIdentification_2.status}}

    15. Call tagging

  • CrazyCall
  • CloudTalk
  • {{Callxtagging_2.status}}

    16. Call Sharing

  • CrazyCall
  • {{CallxSharing_1.status}}
  • CloudTalk
  • {{CallxSharing_2.status}}

    17. Call Routing

  • CrazyCall
  • {{CallxRouting_1.status}}
  • CloudTalk
  • {{CallxRouting_2.status}}

    18. Call Recording

  • CrazyCall
  • {{CallxRecording_1.status}}
  • CloudTalk
  • {{CallxRecording_2.status}}

    19. Call Logging

  • CrazyCall
  • {{CallxLogging_1.status}}
  • CloudTalk
  • {{CallxLogging_2.status}}

    We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check CrazyCall and CloudTalk details page for any changes not mentioned here.



    Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either CrazyCall or CloudTalk spare 5 seconds of your time to help spot check the information below. Learn more.

    Does CrazyCall offer Click-to-Dial feature?
    Does CloudTalk offer VoIP feature?

    SoftwareFindr Radar

    The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like CrazyCall is 0 which we've used as a threshold to only show the top 10 solutions.

    The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like CrazyCall is 56 which we've used as a threshold to only show the top 10 solutions.

    There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

    Pricing


    '; Pricing Model Open Source 0 % Subscription67% '; Freemium33% '; One-time License0% Promotional Offers 0% Free Trials 75%
    $ 13.5

    That is the average price for a solution in this field.

    low Mid High
    After analyzing 2 similar solutions the data above show that CloudTalk offers the lowest starting price while Aircall offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

    Adoption By Geography

    According to our data gathered on our platform CloudTalk is more popular in following countries - United Kingdom

    According to our data gathered on our platform CrazyCall hasn't got a lead over CloudTalk in any country.

    In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.


    Type of Support to Expect


    • Live Chat
    • Mail
    • Phone
    100%

    Continue to seek out vendors after Good Experience
    80%

    Continue to seek out vendors after Good Experience
    • Live Chat
    • Mail
    • Phone

    Looking at data gathered on our platform the industry average for this category is 65% satisfaction rate which means both CrazyCall and CloudTalk is above this category average

    Video Review


    No Video Provided 1
    No Video Provided 1

      Ranked in these collections


      After analyzing the data on our platform, it's clear that whenever CrazyCall and CloudTalk go head to head within the same category CloudTalk has continued to be more popular over CrazyCall. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

      Average FindrScore in this Category

      1. 0%
        Lowest score
      2. 40%
        Average score
      3. ';
        78%
        Highest score

      Behind the scenes


      Hmm,sorry no one has uploaded a screenshot of the user interface yet.

      Hmm,sorry no one has uploaded a screenshot of the user interface yet.

      Which Should You Choose

      It's a win for CloudTalk ! CloudTalk offers Live Chat, Mail, Phone which users are happy with. Looking at the data gathered on our platform CloudTalk has a higher FindrScore of 78 which indicates that it could be a better fit over CrazyCall You have much more flexibility over CrazyCall when it comes to functionality. Hopefully, you now have a clear picture of CrazyCall and CloudTalk pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

      Download/Demo

    Frequently Asked Questions

    Q. Is CrazyCall better than CloudTalk?

    Ans. We have analyzed 1134 data points to answer this question, in 2024 CrazyCall is better than CloudTalk. the scoring 91 whilst CloudTalk scored 62

    Q. For beginners which is better CrazyCall or CloudTalk?

    Ans. We ask this very question to our readers and the results are in, CloudTalk scored better that CrazyCall by 0 points crowing it the most user friendly.

    Q. What's the price difference between CrazyCall and CloudTalk?

    Ans. Looking at the starting price of these two solutions CloudTalk is $11/Month and subscription which CrazyCall is $10/Month and subscription. So on the entry level CrazyCall is more per month.

    Q. What is the difference between CrazyCall and CloudTalk?

    Ans. The main difference beyond price and support, is CrazyCall has an overall higher FindrScore which looks at over 1134 data points powered by real user testing and overall satisfaction.

    Q. Out of CrazyCall and CloudTalk which as the better support?

    Ans. The data gathered shows that CrazyCall as a slightly better user satisfaction that CloudTalk.

    Q. What are a few good alternatives to CrazyCall and CloudTalk?

    Ans. Users who research CrazyCall and CloudTalk also look at Aircall which as a FindrCsore of 91, See 2 more similar solutions

    Q. CrazyCall or CloudTalk which is good for beginners?

    Ans. Looking at the scorecard for both these products, the results show that CloudTalk is better for beginners

    Q. Which is better, CrazyCall or CloudTalk in 2024?

    Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending CrazyCall.

    Q. How does CrazyCall compare to CloudTalk?

    Ans. The main difference beyond price and support, is CrazyCall has an overall higher FindrScore which looks at over 1134 data points powered by real user testing and overall satisfaction

    Other Alternatives to consider



    So CrazyCall and CloudTalk isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the CloudTalk might be worth looking at. For an all-round great solution, then CloudTalk as the highest FindrScore.



    Related Comparison

    Since you are interested in CrazyCall and CloudTalk, here are a few similar comparisons users like you are actively searching for.

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