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ClickDesk vs Pure Chat which is better? (2019 compared)

Today we'll be comparing ClickDesk vs Pure Chat, to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2019" ClickDesk is ranked 3rd while Pure Chat is ranked 6th.

Pure Chat dominates with an overall user/editors rating of 3.4/5 stars with 1 reviews, ClickDesk user/editors rating is 2.4/5 stars with 4 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between ClickDesk or Pure Chat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, Pure Chat wins by 4 marks and Pure Chat is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of ClickDesk vs Pure Chat

ClickDesk ClickDesk
(4 votes)

It’s among the most recommended plugins which are available for free It is perfectly integrated into the WordPress platform to give a proper functionality It can take care of both online and... Read full review

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Comparison winner
Pure Chat Pure Chat
(1 vote)

Pure Chat is a combination of two useful software They offer a free live chat software and an ArtiBotai which is a free lead capture bot However, the live chat software is only free for three... Read full review

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Why is ClickDesk better than Pure Chat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+77

6 Reasons to consider this

  • ClickDesk is cheaper than Pure Chat
  • Compared to others the price is reasonable
  • Offers free plan with multiple advanced features
  • Great features list
  • Category leader in Best WordPress Chat Plugins for Customer Support 2019
  • Has 9 highlight features
  • Has Visitors tracking
  • Has Video Chat
  • Has Reporting
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Why is Pure Chat better than ClickDesk?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+30

4 Reasons to consider this

  • Offers free plan with multiple advanced features
  • Great features list
  • A contender in Best WordPress Chat Plugins for Customer Support 2019
  • Has 7 highlight features
  • Has Visitors tracking
  • Has SMS Notifications
  • Has Response Automation
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Pricing

  • Freemium, Subscription
  • $0 / 
  • Freemium, Subscription
  • $79 / 
low Mid High
After analyzing 6 similar solutions the data above show that CometChat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Ratings

  • Value for money 50%
  • Ease of use 48%
  • Features & Functionality 48%
  • Customer support 46%
  • Overall Rating 48%
  • Value for money 80%
  • Ease of use 70%
  • Features & Functionality 60%
  • Customer support 60%
  • Overall Rating 68%

Features

1. Visitors tracking

  • ClickDesk
  • Pure Chat
  • 2. Video Chat

  • ClickDesk
  • Pure Chat
  • 3. SMS Notifications

  • ClickDesk
  • Pure Chat
  • 4. Response Automation

  • ClickDesk
  • Pure Chat
  • 5. Reporting

  • ClickDesk
  • Pure Chat
  • 6. Pop-up Chat

  • ClickDesk
  • Pure Chat
  • 7. Notifications

  • ClickDesk
  • Pure Chat
  • 8. Customization

  • ClickDesk
  • Pure Chat
  • 9. Conversation Archiving

  • ClickDesk
  • Pure Chat
  • 10. Chat ratings

  • ClickDesk
  • Pure Chat
  • 11. CRM Integration

  • ClickDesk
  • Pure Chat
  • Support

    • Live Chat
    • Mail
    • Phone
    • Forum
    • Live Chat
    • Mail
    • Phone
    • Forum

    Reviews

    • Most Helpful Favorable Review

      alejbenosi Good plugin
      Source : 2 year ago wordpress.org Good experience with this plugin. We needed some more CSS adaptation options but overall it does what it should.
    • Most Helpful Critical Review

      Liezel It's not FREE
      Even if it sais free, they ask credit card details when you start the setup, so its not FREE AT ALL!
    • Read all ClickDesk review
    No Reviews Submitted

    Behind the scenes

    No Screenshots Provided
    No Screenshots Provided

    Video Review

    Was this comparison helpful?

    Who wrote this? Tell us why below?Need rewriting! Tell us why below?Average! Tell us why below?Great, but needs more detail.Just what I needed. Thanks (48 votes, average: 2.33 out of 5)
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